Patient Access Representative - Urgent Care

Kingman Healthcare•Kingman, AZ

2d•Onsite

About The Position

Join our Urgent Care team as a Patient Access Representative! This integral administrative role plays a crucial part in maintaining the utmost organization and efficiency within our medical office. As a valued member of our team, you will be responsible for providing essential clerical support and ensuring a seamless patient registration process. This entails verifying benefits, facilitating patient discharges, collecting copays or payments, maintaining accurate account balances, and performing general data entry tasks.

Requirements

High school diploma or equivalent
BLS through American Heart Association or American Red Cross
AZ DPS Level 1 Fingerprint Clearance Card
1+ years' experience working in a customer service and/or office setting
Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift; able to use business office equipment/computer.
Expected duties have, but not routine exposure to bloodborne pathogens.

Responsibilities

Provides excellent customer service completing the registration process for patients.
Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry.
Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.

Benefits

Medical
Dental
Vision
Employer Paid HSA for HDHP participants
Robust Wellness and Employee Assistance Program
Employer Paid Group Life
Short & Long-Term Disability
Generous Paid Leave Accruals and PTO Cash Out Opportunities
403b Retirement Plan with Employer Contributions
Employee Recognition Programs
Employee Discounts
Employee Referral Bonus Program
Employee Identity Theft Protection
On-site daycare exclusive to our employees’ children of all ages
On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts
Tuition Reimbursement/Scholarships for full-time employees
Public Service Loan Forgiveness program eligibility