Patient Access Representative

Cherokee Nation • Sallisaw, OK

11h • Onsite

About The Position

The Patient Access Representative is responsible for collecting patient information, obtaining current insurance information, and verifying insurance coverage. This position creates and maintains accurate electronic health records and gathers consent, privacy, and authorization forms. The Patient Access Representative is responsible for scheduling, canceling, and rescheduling patient appointments for their respective clinic/department. The person in this position should demonstrate excellent customer service skills and help to resolve patient issues in a prompt, professional manner.

Requirements

• High School diploma or general education degree (GED); or at least six (6) months of specialized training, education, or experience.
• At least six months experience in a related field
• Knowledge of Database software
• Employee must not and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG’s Cumulative Sanction Report, or the GSA’s List of Excluded Providers, or listed on the OIG’s List of Excluded Individuals/Entities (LEIE).
• Knowledge of interview techniques
• Knowledge of billing office requirements
• Knowledge of medical terminology

Nice To Haves

• Experience with Medicaid, Medicare, and third-party billing and guidelines preferred.

Responsibilities

• Collecting patient information
• Obtaining current insurance information
• Verifying insurance coverage
• Creating and maintaining accurate electronic health records
• Gathering consent, privacy, and authorization forms
• Scheduling, canceling, and rescheduling patient appointments
• Demonstrating excellent customer service skills
• Resolving patient issues in a prompt, professional manner

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED