Patient Access Representative - 24 hrs/wk, 6:30a-3p

MaineGeneral Health • Waterville, ME

4d • Onsite

About The Position

As a Patient Access Representative, you'll be the friendly face that welcomes patients and their families, ensuring they feel comfortable and supported every step of the way. This role involves creating positive first impressions and helping others.

Requirements

• Exceptional communication skills and a friendly, professional demeanor.
• Proficiency with computers and the ability to quickly and accurately enter information.
• A commitment to teamwork and providing outstanding patient experiences.

Nice To Haves

• Previous experience in customer service, patient registration, or scheduling

Responsibilities

• Greet patients and families, ensuring a smooth and welcoming check-in experience.
• Perform financial clearance, registration, and clerical duties associated with direct and scheduled admissions.
• Verify insurance benefits, obtain authorizations, and communicate essential information to clinical teams.
• Handle payments, including co-pays and deductibles, or refer patients to financial counselors as needed.
• Collaborate with various departments to ensure patients are accurately registered and ready for care.

Benefits

• Generous Shift Differentials
• Opportunities to Grow
• Community Impact
• Quality dental benefits
• Vision benefits
• Wellness programs and resources
• Industry-leading leave for new parents
• Generous earned time plan
• Employee Assistance Program for employees and anyone in their household
• Access wages already earned before payday with Payactiv
• Tuition Reimbursement
• 403(b) company-matching contributions
• 401(a) retirement income plan
• Three insurance plans to protect your family from the sudden loss of income
• Short-term and long-term disability insurance
• Leadership-supported programs and learning and development resources

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed