Patient Access Representative - Physical Therapy

OakBend Medical Center•Stafford, TX

About The Position

The Patient Access Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard by which all other departments and services are judged. The position’s main responsibilities include timely and accurate registrations including but not limited to obtaining demographics information, complete benefit verifications by Alpha Split for Outpatient and Inpatient services, Calculations of Payment for Patient Portion due for services, crossed trained to cover various non licensed positions in the clinic, patient education (regarding benefits) and appropriate authorizations for approved Oak Bend Providers for services rendered are the responsibility of the Patient Access Representative.

Requirements

  • High school diploma or GED (relevant experience in lieu of education will be considered)
  • 1 to 5 years of previous Business Office related experience
  • Excellent interpersonal skills
  • Typing 35 words per minute

Responsibilities

  • Timely and accurate registrations
  • Obtaining demographics information
  • Complete benefit verifications by Alpha Split for Outpatient and Inpatient services
  • Calculations of Payment for Patient Portion due for services
  • Cross-trained to cover various non-licensed positions in the clinic
  • Patient education (regarding benefits)
  • Obtaining appropriate authorizations for approved Oak Bend Providers for services rendered
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