PATIENT ACCESS REPRESENTATIVE - NIGHT SHIFT
About The Position
At Santiam Hospital & Clinics, we believe exceptional patient care starts with a supportive and inclusive work environment. We empower every team member by providing access to advanced medical technology and continuous professional development. Join our collaborative culture, where your contributions are valued and your growth is encouraged. Join our team as a Patient Access Representative, where you will serve as the first point of contact for our patients, setting the tone for their care experience across the entire hospital system. You will ensure a seamless transition for every individual entering our facility—whether they are arriving for a scheduled procedure, diagnostic testing, or emergency care. This position is ideal for a customer service professional who thrives in a fast-paced environment and is committed to delivering compassionate, high-level support to our community. We are seeking Patient Access Representative for a night shift schedule, working Wednesday - Thursday, 7:00PM - 7:00 AM, with every other Saturday on a rotating basis. The schedule totals 24 hours one week and 36 hours the next within a pay period. Take the next step in your healthcare career, apply today and bring your expertise to Santiam Hospital & Clinics, recently honored as 2025’s Best Hospital in the Willamette Valley!
Requirements
- Knowledge of principles that relate to the position.
- Aptitude in verbal and written communication, including ability to communicate with persons in all age groups.
- High school diploma or GED equivalent preferred.
- Previous experience in customer service, data entry, and operating a multi-line phone system preferred.
- Possession of United States proof of citizenship or right to work in the United States.
- Possession of a driver license or analogous identification.
- Willingness to participate in Hospital orientation and educational in-service.
Responsibilities
- Admitting patients into the Emergency Room, Lab and Imaging.
- Completing registration of patients for inpatient and out-patient services.
- Answering multi-line telephones.
- Receiving and distribution of physician calls.
- Maintaining quality customer service and patient confidentiality at all times.
- Performing other related duties incidental to the work described herein.
Benefits
- Medical, Vision and Dental Insurance
- PTO and holiday pay
- Employee Referral Program
- 401(k) Retirement
- Life Insurance
- Long Term Disability
- Employee Discounts
- Bilingual Pay Differential for eligible positions
- Public Service Loan Forgiveness for eligible positions
- Tuition Assistance for eligible positions
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
