Patient Access Representative - Lawrence Neurology Specialists

LMH Health•Lawrence, KS

2d•Onsite

About The Position

The Patient Access Representative registers patients into the clinic, schedules appointments, collects and processes co-pays and past due balances, greets patients, assists with insurance and billing functions, handles telephone calls, and handles the routine administrative assistant functions with the supervision of the Director. Our clinics are open and staffed Monday through Friday, and employees are expected to have availability that supports a five-day-per-week clinic operation. Applicants should ensure their schedules allow them to meet these weekday staffing requirements before applying.

Requirements

High school diploma or equivalent degree – may consider years of working experience in lieu of degree

Nice To Haves

One year of experience
Some college with emphasis on business or healthcare
Familiarity with medical terminology

Responsibilities

Responsible for accurate encounter registration including data entry of demographic, insurance, and scheduling for the clinic patient.
Initially greets patients and visitors in a prompt, courteous and helpful manner as they arrive for check in for their appointment.
Educates the staff and physicians in the process of scheduling and use of computer systems.
Schedules patients for appointments over the phone, in person and electronically.
Manages multiple responsibilities at a time including patient inquiries, correspondence, data entry, medical record compliance, stocks forms, and other office support functions.
Confirm eligibility from insurance companies via websites.
Demonstrate proficient use of computer software, telephone system and general office equipment.
Supports organizational efforts towards regulatory mandates.
Other duties as assigned
Regular and reliable attendance is an essential function of this position