Patient Access Representative

Saint Luke's Health System • Kansas City, MO

7d • Onsite

About The Position

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.

Requirements

• Less than 1 year of applicable experience
• Diploma
• Strong computer skills
• Critical thinking skills
• Ability to multitask in a fast-paced work environment

Responsibilities

• Conduct professional patient interviews obtaining demographic, financial, and biographical information.
• Understand insurance terminology, obtain information to appropriately bill payors, verify patient insurance eligibility, and confirm benefits eligibility.
• Gather statistical information in compliance with federal and state regulations.
• Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors.
• Make referrals to appropriate financial resources such as payment plans and lines of credit.
• Deliver quality performance and service excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED