Patient Access Representative (Full-Time)
The Iowa Clinic•West Des Moines and Ankeny and Waukee and Urbandale and Johnston and Indianola and Altoona, IA
•Onsite
About The Position
Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. This position will also serve as a resource to registration, scheduling and clinical staff. Strives to create The Iowa Clinic Experience with each interaction. Leave in the evening – hooray for working standard clinic hours!
Requirements
- High school diploma or equivalent required.
- Highly motivated to work in a healthcare setting.
Nice To Haves
- Medical Experience in a medical office setting preferred.
- Love exceeding people’s expectations.
- Enjoy having fun where you work.
- Finding meaningful connections is what you live for.
Responsibilities
- Provide advanced level patient services regarding registration.
- Serve as a direct contact and resource to patients.
- Manage the flow of clinical scheduling, registration, and patient materials.
- Communicate delays or changes to patients.
- Serve as a resource to registration, scheduling, and clinical staff.
- Create The Iowa Clinic Experience with each interaction.
Benefits
- One of the best 401(k) programs in central Iowa, including employer match and profit sharing
- Employee incentives to share in the Clinic’s success
- Generous PTO accruals and paid holidays.
- Health, dental and vision insurance
- Quarterly volunteer opportunities through a variety of local nonprofits
- Training and development programs
- Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night
- Monthly departmental celebrations, jeans days and clinic-wide competitions
- Employee rewards and recognition program
- Health and wellness program with up to $350/year in incentives
- Employee feedback surveys
- All employee meetings, team huddles and transparent communication
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
