Patient Access Rep-OP Registration - Patient Access - Full-Time

Woman's Hospital • Baton Rouge, LA

5d • $13 - $18 • Onsite

About The Position

The Patient Access Representative interviews patients for the purpose of initiating patient record. Obtains financial, demographic and medical data for patient billing and charting. Enters and maintains accuracy of patient location and orders procedure correctly to ensure synchronicity with ancillary service systems who rely on accurate patient status to deliver service and ensure reimbursement. Other duties include, but not limited to, registration of OB Express patients, verifies eligibility and requests financial deposits as required by insurer and hospital policy. Obtains referrals if needed. Assists in training new employees. Performs other duties assigned by department management according to policies and procedures and the mission of Woman's Hospital.

Requirements

• High school diploma or equivalent.
• Two years of customer service experience.
• Two years of patient access or related experience preferred.

Nice To Haves

• CHAM or CHAA certification preferred.

Responsibilities

• Maintains a good production level, always taking patients to register in a timely manner, utilizing the Lobby system.
• Scans all designated material (back and front of cards, front of picture ID's and other material if applicable) as assigned by department.
• Obtains and witnesses proper signatures for required authorizations, releases, and consents as needed (includes documentation of reason for unsigned papers).
• Scans all designated material (back and front of cards, front of picture ID's and other material if applicable) as assigned by department.
• Utilizes Patient Estimator Software to perform cashier duties as needed.
• Collects payments, issues receipts, makes and documents cash deposits and drops in drop safe near admitting.
• Notifies/documents any discrepancies or missing information.
• Cross-trains to work in other patient services areas.
• Any other duties as assigned by Woman's Hospital.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED