Patient Access Representative - Health Center Waverly (Days) PT

Adena Health•Waverly, OH

2d•Onsite

About The Position

The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing EPIC or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering.

Requirements

Gather information in person, by accessing EPIC or by phone.
Gather demographic information, insurance, financial information.
Ensure correct precert/authorization.
Gather other information from patients or their representatives required for billing and collecting patient accounts.
Use various electronic tools to ensure the patient's insurance coverage is active.
Run an estimate on each patient at each visit or over the phone when pre-registering.

Responsibilities

Assist patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System.
Use established interviewing techniques to gather information in person, by accessing EPIC or by phone.
Gather demographic information, insurance, financial information, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts.
Use various electronic tools to ensure the patient's insurance coverage is active.
Run an estimate on each patient at each visit or over the phone when pre-registering.