Patient Access Representative

Shriners Hospitals for Children • Lexington, KY

5d • Onsite

About The Position

The Patient Access Representative is the first point of contact for patients and families, providing exceptional customer service while facilitating efficient and accurate patient registration, scheduling, and insurance verification for Shriners Hospitals for Children.

Requirements

• High School diploma

Nice To Haves

• Bilingual
• 1 year experience in scheduling and registration
• 1 year receptionist/switchboard experience

Responsibilities

• Answer incoming calls into the main operator line of the facility
• Greets and directs patients/families presenting for appointments and treatment
• Accurately enters and updates patient information into the computer system
• Enters and updates patient's insurance information
• Performs check-in of patients who arrive for scheduled appointments or admissions
• Prepares and secures signatures on required treatment and billing authorization forms
• Scans necessary documents into the EHR system
• Verifies insurance coverage for all patients receiving services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED