Patient Access Representative (Part Time - Days) Lansdale
About The Position
The Patient Access Representative provides a positive experience for patients and families by using strong communication and customer service skills during registration. The role involves accurately identifying and selecting patients, collecting complete demographic and insurance information, identifying uninsured patients for referral to Medical Assistance or Charity Care evaluation, retrieving orders, confirming medical necessity, and answering phones for outpatient visits. The position is part-time and works weekdays from 6:00 a.m. to 10:00 a.m., plus every fifth or sixth Saturday from 8:00 a.m. to 1:00 p.m. It is based at Lansdale Hospital in Lansdale, Pennsylvania.
Requirements
- High school diploma or GED.
- Three years of customer service experience.
Nice To Haves
- Associate’s degree in Healthcare or Business Administration.
Responsibilities
- Interact with co-workers, visitors, and other staff in a manner consistent with Jefferson’s values.
- Gather accurate patient demographic and insurance information.
- Request and scan photo identification and insurance cards.
- Verify insurance coverage, referrals, and authorizations.
- Collect patients’ out-of-pocket liability at the time of service.
- Accurately search for and select the correct patient during registration.
- Identify uninsured patients for referral to Medical Assistance or Charity Care evaluation.
- Retrieve orders, confirm medical necessity, and answer phones for outpatient visits.
Benefits
- Medical and prescription insurance
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Short- and long-term disability coverage
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits, including access to group insurance rates and discounts
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
- Medical and prescription insurance access for all colleagues, including those working less than part-time
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
