Patient Access Representative (Frisco)
Texas Scottish Rite for Children•Frisco, TX
•Onsite
About The Position
Our patients are our number one priority! We're committed to giving children back their childhood! This role is located at the Frisco - Ambulatory Surgical Center and operates Monday - Friday from 8:00 am - 5:00 pm.
Requirements
- High school degree or equivalent required
- A minimum typing speed of 35 wpm required
- Ability to manage multi-line phone system and headset needed
- Demonstrates basic knowledge of child development in order to communicate effectively with infant, toddler, preschool, school age and adolescent children as well as their families and adults
- Good computer and public relations skills needed
Nice To Haves
- Associate degree in Secretarial Science or related field preferred
- Knowledge of hospital/clinic routine or previous medical receptionist experience helpful
Responsibilities
- Pre-registration and full registration
- Obtaining Scottish Rite consent paperwork, notifying patients of patient rights, privacy notices
- Collection of identification, guarantor information and insurance coverages
- Insurance verification
- Obtaining co-payments for services rendered
- Patient intake/referral process and new patient scheduling for some patients
- Scheduling of follow-up appointments; required coordination with clinical team
- Management of incoming calls (messages, transfers, scheduling)
- Obtaining and managing referrals
- Management and distribution of all incoming departmental faxes
- Scanning of clinical record information and correspondence to EPIC medical record
- Works closely with Patient Access Representative Lead on any issues, patient complaints, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
