Patient Access Representative - OBGYN - per diem

Alice Hyde Medical Center•Malone, NY

5d•Onsite

About The Position

Under the direction of the Practice Supervisor, the Patient Access Team Representative (PATR) will interview and collect patient demographic, and record it into the practice's EMR information system. The PATR is also responsible for distributing required patient information in a confidential manner, scheduling the appropriate tests, follow up appointments, monitoring provider schedules, answering telephones and documentation in the EMR, ordering inventory and communicating with ancillary and clinical departments when necessary. The PATR will manage all referrals to specialty practices and obtain prior authorizations from insurance companies. PATR will work with insurance companies to maintain a working knowledge of changing insurance requirements; and update patient insurance info as verified.

Requirements

Ability to interview and collect patient demographic information.
Proficiency in recording information into an EMR system.
Ability to distribute patient information confidentially.
Skill in scheduling tests and appointments.
Ability to monitor provider schedules.
Proficiency in answering telephones and documenting in EMR.
Ability to order inventory.
Skill in communicating with ancillary and clinical departments.
Ability to manage referrals to specialty practices.
Skill in obtaining prior authorizations from insurance companies.
Knowledge of changing insurance requirements.
Ability to update patient insurance information.

Responsibilities

Interview and collect patient demographic information and record it into the practice's EMR information system.
Distribute required patient information in a confidential manner.
Schedule appropriate tests and follow-up appointments.
Monitor provider schedules.
Answer telephones and document in the EMR.
Order inventory.
Communicate with ancillary and clinical departments when necessary.
Manage all referrals to specialty practices.
Obtain prior authorizations from insurance companies.
Work with insurance companies to maintain a working knowledge of changing insurance requirements.
Update patient insurance information as verified.