Patient Access Representative

UPMC • West Mifflin, PA

10h • Onsite

About The Position

UPMC Magee-Womens Hospital is seeking a Full Time Patient Access Representative to support the West Mifflin location. This position will work Monday through Friday daylight shifts. Hours are subject to change based on business needs. As a Patient Access Representative, you will greet and register incoming patients, check patients out and schedule future appointments to ensure efficient patient flow.

Requirements

• High School Degree or equivalent is required.
• Act 34

Nice To Haves

• Graduate of an accredited Medical Secretarial School preferred.
• Minimum of six months related experience and/or training; or equivalent combination of education and experience preferred
• Basic computer skills preferred
• Medical terminology preferred

Responsibilities

• Verifies patient appointment time, physician they are scheduled to see and insurance to be billed; updates patient appointment status.
• Work on Wait/Rescheduling lists for providers and resources and schedules patients accordingly.
• Work Charge work queues. Collect copays. Enter all payments into UPAY and print receipts for all monies collected. Balance following policy at end of each day.
• Check for any special type appointment and obtain any eligibility requirements needed.
• Registers incoming new/established patients by verifying or entering current demographic/insurance information into the computer system. Obtain the required signatures on paperwork.
• Work with patients on utilization of Welcome Kiosks.
• Work Encounters without Charges report.
• Assists patients with questions about insurance and UPMC/BMA policies.
• Schedules future appointments for BMA Providers or Resources via telephone and/or in person from AVS, pools or staff messages.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED