Patient Access Representative (Weekend Days) - Emergency Registration

Oklahoma State University•Tulsa, OK

12h•Onsite

About The Position

The Emergency Room Registration Representative is accountable for directing patients and visitors, obtaining benefits, eligibility, and authorizations for treatment. The representative will be responsible for entering information to complete the registration, obtaining signatures, collecting applicable patient liability, working assigned Work Queues, and answering incoming calls. Excellent customer service skills are a must. The position tends to be fast-paced at times, and you will be required to perform other job duties as assigned. This position is for Friday, Saturday and Sunday 6:30am - 7pm.

Requirements

Ability to properly collect and accurately update financial and demographic information into a computer
Maintain patient confidentiality
Provide clear and concise information to those who request it
Be able to handle multiple tasks at one time
Be detail-oriented
High School Diploma or equivalent (required)
Knowledge of insurance terminology, plans, and billing processes
Strong attention to detail and organizational skills
Excellent communication and interpersonal skills, both written and verbal
Ability to manage multiple tasks and work in a fast-paced environment
Proficient with Microsoft Office Suite
Ability to maintain confidentiality and adhere to privacy and regulatory standards

Nice To Haves

Previous experience in insurance verification, patient access, or a healthcare-related field
Experience with insurance verification or billing software
Epic experience is a plus