Patient Access Representative, Specialty Clinics - Mission Viejo Health Center
CHOC•Mission Viejo, CA
•$23 - $36•Onsite
About The Position
The Patient Access Representative plays a crucial role in ensuring efficient and accurate patient registration and admission processes within the hospital's clinic setting. They are responsible for greeting patients and confirming and/or updating information and demographics, verifying insurance coverage, and creating a positive and welcoming experience for patients. This position requires excellent interpersonal and organizational skills, as well as a strong attention to detail.
Requirements
- Three (3) years’ experience in healthcare registration, admissions, scheduling, or related customer service roles is required.
- High School Diploma. High school diploma or equivalent
- Strong computer skills with the ability to navigate and efficiently use electronic health record (EHR) systems and other software applications.
- Excellent communication skills.
Nice To Haves
- Five (5) years’ experience in healthcare registration, admissions, scheduling, or related customer service roles is required.
- Additional education in healthcare administration or related field is a plus.
- Associate Degree or higher
Responsibilities
- Greeting patients
- Confirming and/or updating information and demographics
- Verifying insurance coverage
- Creating a positive and welcoming experience for patients
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
