Patient Access Representative - Neurology
About The Position
Performs a variety of functions in the Neurology Clinics involving general duties including but not limited to answering the telephone, communicating messages through email or Epic, greeting, registering and scheduling patient appointments, collecting patient copayments, making appointment reminder calls, verifying insurance and other patient data is accurate, scanning and/or uploading patient information to patients electronic chart. Able to provide backup for other positions and functions in the medical office including medical records, scheduling, insurance verification, patient referrals, etc., and the ability to float between multiple locations as assigned. Will work to ensure patient confidentiality in all instances while maintaining a pleasant and professional appearance and conduct. This role is a combination of front desk and scheduler duties.
Requirements
- 1 year applicable experience
Responsibilities
- Answering the telephone
- Communicating messages through email or Epic
- Greeting, registering and scheduling patient appointments
- Collecting patient copayments
- Making appointment reminder calls
- Verifying insurance and other patient data is accurate
- Scanning and/or uploading patient information to patients electronic chart
- Providing backup for other positions and functions in the medical office including medical records, scheduling, insurance verification, patient referrals, etc.
- Floating between multiple locations as assigned
- Ensuring patient confidentiality
- Maintaining a pleasant and professional appearance and conduct
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
