Patient Access Representative III

Baptist Health System, Inc.•Saint Augustine, FL

2d•Onsite

About The Position

Registers patients accurately and efficiently. Utilizes multiple systems and interfaces. Cross-trained to work in multiple patient access areas. Maintains service excellence to patients and visitors for face-to-face and telephonic encounters. Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.). Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO. Maintains a professional relationship with all clinical and non-clinical team members. Able to articulate compliance documentation and ensure completion of required patient consent forms. Maintains patient privacy in accordance with HIPAA guidelines. On Call Team during week-long rotations. Flexibility to work on a rotating schedule. Responsible for selecting a region containing 4 Baptist Facilities and traveling to assignments within. Responsible for coaching team members and providing quality feedback to increase compliance and accuracy.

Requirements

Strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
Maintains patient privacy in accordance with HIPAA guidelines
Ability to articulate compliance documentation and ensure completion of required patient consent forms
Flexibility to work on a rotating schedule
Ability to select a region containing 4 Baptist Facilities and travel to assignments within

Nice To Haves

Cross-trained in order to work in multiple patient access areas
On Call Team during week-long rotations

Responsibilities

Registers patients accurately and efficiently
Utilizes multiple systems and interfaces
Cross-trained to work in multiple patient access areas
Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
Maintains a professional relationship with all clinical and non-clinical team members
Able to articulate compliance documentation and ensure completion of required patient consent forms
Maintains patient privacy in accordance with HIPAA guidelines
On Call Team during week-long rotations
Flexibility to work on a rotating schedule
Responsible for selecting a region containing 4 Baptist Facilities and traveling to assignments within
Responsible for coaching team members and providing quality feedback to increase compliance and accuracy