Patient Access Representative III, Baptist Nocatee

Baptist Health System, Inc. • Nocatee, FL

3d • Onsite

About The Position

Baptist Nocatee is hiring a Patient Access Representative III to join our Patient access team in Jacksonville, FL. This is a full-time, day shift opportunity Monday - Friday 7:00 am - 4:00 pm. Baptist Health is recognized as a top place to work in health care and has been the most preferred provider in Northeast Florida for over 30 years. As Jacksonville's only locally governed, faith-based, not-for-profit health system, Baptist Health offers a comprehensive range of services through its 200+ locations and six hospitals, including specialized centers for cancer, heart, neurology, and children's care.

Requirements

• 1-2 years Customer Service Experience Required
• 1-2 years Healthcare experience required
• 1-2 years Insurance experience required
• High School Diploma Required

Responsibilities

• Registers patients accurately and efficiently
• Utilization of multiple systems and interfaces
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintains a professional relationship with all clinical and non-clinical team members
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Maintains patient privacy in accordance with HIPAA guidelines

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED