Patient Access Representative II

Medical University of South Carolina • North Charleston, SC

5d • Onsite

About The Position

The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information. This role works with patients to set up payment arrangements and to arrange/apply for assistance programs. The Patient Access Services Representative assists in collecting copayments and deductibles and solves basic billing inquiries. The Patient Access Representative at the MUSC Children's Summey Medical Pavilion assist with scheduling a variety of children's specialty appointments and procedures.

Requirements

• Bachelor’s degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment.
• A minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required.

Responsibilities

• Provides high level customer service.
• Facilitates accurate and timely completion of registration.
• Verifies and prepares all patient accounts for inpatient and outpatient billing.
• Reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information.
• Works with patients to set up payment arrangements.
• Arranges/applies for assistance programs.
• Assists in collecting copayments and deductibles.
• Solves basic billing inquiries.
• Assists with scheduling a variety of children's specialty appointments and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level