Patient Access Representative II, Part-Time, Baptist North

Baptist Health System, Inc. • North - Main Building Freestanding ED, NC

3d • Onsite

About The Position

Baptist NORTH is hiring a Patient Access Representative II to join our Patient access team in Jacksonville, FL. This is a part-time opportunity Sunday - Tuesday 1pm - 11:30pm.

Requirements

• 1-2 years Customer Service Experience Required
• 1-2 years Healthcare experience required
• 1-2 years Insurance experience required
• High School Diploma Required

Responsibilities

• Registers patients accurately and efficiently
• Utilization of multiple systems and interfaces
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintains a professional relationship with all clinical and non-clinical team members
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Maintains patient privacy in accordance with HIPAA guidelines

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED