Patient Access Representative II - Emergency Admissions

ECU Health Medical Center • Greenville, NC

10d • Onsite

About The Position

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures. Acts as the primary liaison for patients receiving professional and hospital services at ECU Health.

Requirements

• High School or Equivalent (GED) or higher is required.
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is required
• 3 to 5 years - customer service experience is required
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
• Insurance Verification experience

Nice To Haves

• Associate Degree: preferred
• Bachelors Degree: preferred
• Experience with EPIC and medical office workflows
• Experience with Microsoft Office/PC-based applications (Outlook, Word and Excel)

Responsibilities

• Scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures.
• Acts as the primary liaison for patients receiving professional and hospital services at ECU Health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED