Ankeny Patient Access Representative I - Monday-Friday 07030 - 1600

Trinity Health•Des Moines, IA

17d•Onsite

About The Position

This position is responsible for researching, collecting, and analyzing information. The role involves identifying opportunities, developing solutions, and leading through resolution. Collaboration on performance improvement activities is expected, as indicated by outcomes in program efficiency and patient experience. The role is also responsible for the distribution of analytical reports. The Patient Access Representative I utilizes multiple system applications to perform analysis, create reports, and develop educational materials. Basic knowledge of Trinity Health policies, practices, and processes is required to ensure quality, confidentiality, and safety are prioritized. Demonstrates knowledge of departmental processes and procedures and the ability to readily acquire new knowledge.

Requirements

High school diploma or equivalent.
HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Nice To Haves

Medical terminology required & knowledge of diagnostic & procedural coding
Insurance verification with the ability to explain benefits, secure necessary authorizations

Responsibilities

Researches, collects, and analyzes information.
Identifies opportunities, develops solutions, and leads through resolution.
Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
Responsible for distribution of analytical reports.
Utilizes multiple system applications to perform analysis, create reports & develop educational materials.
Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
Research & compiles information to support ad-hoc operational projects & initiatives.
Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.