Patient Access Representative I
About The Position
The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information. This role works with patients to set up payment arrangements and to arrange/apply for assistance programs. The Patient Access Services Representative assists in collecting copayments and deductibles and solves basic billing inquiries. The Patient Access Representative at the MUSC Children's Summey Medical Pavilion assist with scheduling a variety of children's specialty appointments and procedures.
Requirements
- High school diploma or equivalent (GED)
- 1 year of customer service experience
Nice To Haves
- Ability to interpret and apply financial procedures and regulations
- Previous experience with hospital information systems or word processing
Responsibilities
- Facilitate accurate and timely completion of registration.
- Verify and prepare all patient accounts for inpatient and outpatient billing.
- Review and verify all payment methods available (insurance, self-pay, agency) and patient/insurance information.
- Work with patients to set up payment arrangements and to arrange/apply for assistance programs.
- Assist in collecting copayments and deductibles.
- Solve basic billing inquiries.
- Assist with scheduling a variety of children's specialty appointments and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
