Patient Access Rep. Clinic Ops Float

Amberwell Health Atchison • Atchison, KS

1d • Hybrid

About The Position

The Patient Access Representative Float will travel as needed to any Amberwell Clinic locations. The Patient Access Representative Float conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative Float is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative Float is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast-paced work environment are required.

Requirements

• Excellent customer service experience required
• High School diploma or GED
• Strong computer skills
• Critical thinking skills
• Ability to multitask in a fast-paced work environment

Responsibilities

• Conduct professional patient interviews obtaining demographic, financial, and biographical information.
• Understand insurance terminology, obtain information to appropriately bill payors, verify patient insurance eligibility, and confirm benefits eligibility.
• Gather statistical information in compliance with federal and state regulations.
• Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors.
• Make referrals to appropriate financial resources such as payment plans and lines of credit.
• Deliver quality performance and service excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED