Patient Access Representative - Family Medicine

MAMMOTH HOSPITAL • Mammoth Lakes, CA

1d • $22 - $31 • Onsite

About The Position

The Family Medicine Patient Access Representative is responsible for professional and efficient operation of the admission/ registration process in one or more patient access areas. Performs a variety of patient access functions related to patient admission and discharge including: appointment scheduling, patient registration, insurance verification, and point of service collections. Demonstrates a basic understanding of the revenue cycle.

Requirements

• High school diploma or equivalent required
• Good telephone etiquette.
• Computer skills required: Competent with Microsoft Office and Outlook.

Nice To Haves

• Associates degree preferred.
• Bilingual in Spanish strongly preferred.
• One year experience as a Receptionist preferred.
• Previous use of multi-line phones, fax and copy machine(s) preferred.

Responsibilities

• Greets all patients in a courteous and timely manner.
• Answers multi-line telephone; takes clear, detailed, and legible messages and transfers calls to appropriate department when necessary.
• This includes concise documentation in the EHR system.
• Enters and/or updates patient information in computerized hospital information systems.
• Accurately creates tasks in EHR according to clinic protocols and works both Tasks lists and Work lists.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED