Patient Access Representative/Dental Sterilization Tech

Lamoille Health Partners•Morrisville, VT
•Onsite

About The Position

Are you looking for a dynamic role that combines welcoming patient care with crucial clinical support? We are seeking a compassionate, organized professional to join our team as a Patient Access Representative / Sterilization Technician. In this dual-function position, you will serve as the friendly face of our clinic—greeting patients, handling registration, and managing scheduling—while also playing a vital role behind the scenes by ensuring the safe, efficient, and compliant processing and sterilization of our dental instruments and equipment.

Requirements

  • High school diploma or equivalent preferred.
  • Excellent interpersonal and communication skills with a compassionate, patient-centered approach.
  • Strong organizational skills and high attention to detail.
  • Ability to thrive in a fast-paced environment and work effectively with a diverse patient population.

Responsibilities

  • Greet patients warmly, ensuring a positive first impression.
  • Handle patient registration, verify insurance eligibility, and assist with sliding fee scale applications.
  • Manage multi-provider appointment scheduling, check-in/check-out processes, and co-pay collections.
  • Maintain strict HIPAA confidentiality and accurate electronic health records (EHR).
  • Receive, clean, package, and sterilize dental instruments using autoclaves and strict safety protocols.
  • Perform routine equipment monitoring, biological testing (spore testing), and maintain meticulous logs.
  • Assist with operatory turnover, dental unit waterline maintenance, and proper biohazardous waste disposal.
  • Monitor sterilization supplies and inventory levels.

Benefits

  • Comprehensive benefits package
  • Generous time off
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