Patient Access Representative Coordinator - Adult Outpatient Pavilion - Days
About The Position
Under the direction of a supervisor and/or manager, the Patient Access Coordinator coordinates Patient Access team members and processes to ensure a uniquely positive patient experience, while meeting the clinical and financial needs of the organization. This role functions as a subject matter expert in core Patient Access Functions, i.e. scheduling, registration, financial clearance and counseling, reception, check-in for appointments and/or procedures, and patient balance collections. The Patient Access Coordinator assists with problem resolution, training, mentoring other team members, and filling in when the team is not fully staffed. This role performs all aspects of the Patient Access Rep position as needed.
Requirements
- Minimum of one (1) year of previous patient scheduling/registration work experience in a healthcare setting.
- Strong customer service skills and patient/customer centered focus in positive manner in all situations.
- High school diploma or equivalent
Nice To Haves
- Experience with health insurance, HMO, managed care, electronic medical billing/registration system, and appointment scheduling.
- Associates or Bachelor’s Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program
Responsibilities
- Provides training, mentorship, and on boards new members of the team.
- Coordinates daily work assignments
- Develops work and break schedules
- Functions in a supervisory capacity, based on assigned area, or in the absence of the Supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
