About The Position

The Patient Access Representative 2 (PAR 2) facilitates a welcome and easy access to the facility and is responsible for establishing an encounter for any patient who meets the guidelines for hospital service. The PAR 2 ensures that all data entry is accurate, including demographic and financial information for each account. The PAR 2 has numerous procedural requirements, including data elements, insurance verification, and authorization for services; collections for all patient portions including prior balances; and balancing of cash at shift end. The PAR communicates directly with patients and families, physicians, nurses, insurance companies, and third-party payers. The PAR2 has the ability to, and serves as, team lead, lean Process improvement participant, new hire preceptor/mentor and/or auditor for regulatory and billing compliance.

Requirements

  • Accurate data entry
  • Knowledge of demographic and financial information
  • Understanding of procedural requirements (data elements, insurance verification, authorization for services)
  • Ability to collect patient portions and prior balances
  • Cash balancing skills
  • Direct communication skills with patients, families, physicians, nurses, insurance companies, and third-party payers
  • Ability to serve as team lead
  • Ability to participate in lean process improvement
  • Ability to act as a new hire preceptor/mentor
  • Ability to perform audits for regulatory and billing compliance

Responsibilities

  • Facilitate welcome and easy access to the facility.
  • Establish an encounter for any patient who meets the guidelines for hospital service.
  • Ensure accurate data entry, including demographic and financial information for each account.
  • Manage procedural requirements, including data elements, insurance verification, and authorization for services.
  • Collect all patient portions, including prior balances.
  • Balance cash at shift end.
  • Communicate directly with patients and families, physicians, nurses, insurance companies, and third-party payers.
  • Serve as team lead.
  • Participate in lean process improvement.
  • Act as a new hire preceptor/mentor.
  • Perform audits for regulatory and billing compliance.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service