Patient Access Representative 1, Remote, Full Time
About The Position
The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. This role is a full-time position within the UHealth-University of Miami Health System, which is South Florida's only university-based health system. It is powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, the system serves South Florida, Latin America, and the Caribbean, with physicians representing over 100 specialties and sub-specialties, and over one million patient encounters annually. The University of Miami is an Equal Opportunity Employer.
Requirements
- High school diploma or equivalent
- Minimum 1 year of relevant experience
Responsibilities
- Performs full registration, and ensures that insurance is verified and all patients’ information is correct.
- Obtains copies of insurance cards, driver’s license, and any applicable referrals.
- Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
- Instructs patients to complete any questionnaires that might be required by physician.
- Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
- Reconciles all vouchers and delivers them to designated area.
- Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
Benefits
- medical
- dental
- tuition remission
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
