Patient Access Representative 1

Choctaw Nation of Oklahoma • Mcalester, OK

15h

About The Position

The Patient Access Representative 1 greets patients, schedules appointments, updates patient demographics, and verifies insurance eligibility. The role reports to the Manager. This is a full-time position with a Monday–Friday schedule; days and hours can vary. Weekly earned wage access is available as an option.

Requirements

• Knowledge of HIPAA.
• Experience verifying and sequencing Medicare, Medicaid, and private insurance.
• One year of experience in a medical office setting.

Responsibilities

• Establish, update, and correct patient chart information using eligibility guidelines.
• Check patients in and out, answer phones, deliver messages, and contact patients regarding follow-ups and missed appointments.
• Verify insurance eligibility and assign referrals to the Benefit Coordinator.
• Complete Medicare Secondary Payer questionnaires for Medicare patients.
• Educate patients on health insurance, tribal membership, CDIB cards, the Affordable Care Act, and VA benefits.
• Scan documentation in Vista Imaging according to policy.
• Maintain accurate patient information records.
• Address patient portal requests, create charts, schedule appointments, and update medical records and demographic information as needed.
• Perform other responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed