Patient Access Representative 1, Full Time
University of Miami•Miami, FL
•Onsite
About The Position
The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. This role is crucial for ensuring accurate patient information and smooth administrative processes within the UHealth Tower.
Requirements
- High school diploma or equivalent
- Minimum 1 years of relevant experience required
Responsibilities
- Performs full registration, and ensures that insurance is verified and all patients’ information is correct.
- Obtains copies of insurance cards, driver’s license, and any applicable referrals.
- Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
- Instructs patients to complete any questionnaires that might be required by physician.
- Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
- Reconciles all vouchers and delivers them to designated area.
- Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
Benefits
- medical
- dental
- tuition remission
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
