Patient Access Rep
Orthopedic Associates of Flower Mound•Flower Mound, TX
•Onsite
About The Position
Provides customers with courteous customer service in person and on the phone. Accurately enters data into computer. This role involves welcoming patients, handling registration by entering patient demographics, verifying insurance, collecting copays, and scanning patient information into EMR. The position requires a clear understanding of insurance plans for proper appointment scheduling and the ability to operate standard office equipment. The role is in a fast-paced environment with 10 Physicians, 1 PA-C, and 1 NP.
Requirements
- Multi-Tasking skills, required
- Strong communication and customer service skills necessary
- Excellent written and oral communication skills
Nice To Haves
- At least 2 years of medical experience, preferred
- At least 2 years of previous experience in customer service role
- Knowledge of Practice management system, preferred
- Experience using EMR systems, preferred
Responsibilities
- Welcomes patients into the practice
- Handles registration by entering patient demographics
- Verifies patient insurance and collect copays
- Data Entry to ensure accurate patient billing
- Scanning patient information into EMR
- Clear understanding of insurance plans to ensure proper appointment scheduling
- Operate standard office equipment such as calculators, computers, copiers, scanners, and facsimile equipment
- Ability to work in a fast pace environment with 10 Physicians, 1 PA-C, and 1 NP
- Adhere to company dress and appearance requirements
- Performs other related duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
