Patient Access Rep Family Medicine Residency

Baptist Health Deaconess Madisonville•Madisonville, KY
•Onsite

About The Position

To greet and register all incoming patients arriving at the registration area, verifying necessary information and collecting all up-front payments. To handle booking of appointments for providers within the Clinic, both by phone and in person, relaying necessary messages and coordinating efforts with providers and assistants. Performs administrative duties under the supervision of the Practice Manager.

Requirements

  • High school diploma or GED required
  • Previous computer knowledge required
  • One year of related work experience required
  • Excellent guest service skills required
  • Excellent communication skills required
  • Excellent multi-tasking skills required

Nice To Haves

  • Knowledge of Revenue Management Cycle preferred
  • Knowledge of Word programs preferred
  • Knowledge of Excel programs preferred

Responsibilities

  • Greet and register all incoming patients
  • Verify necessary patient information
  • Collect up-front payments
  • Book appointments for providers (phone and in-person)
  • Relay necessary messages
  • Coordinate efforts with providers and assistants
  • Perform administrative duties
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