Patient Access Rep

Arlington Orthopedics Associates • Arlington, TX

4d • Onsite

About The Position

Responsible for assisting patients, staff, and providers with the check-in and check-out process. When necessary, responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic.

Requirements

• High School diploma/GED or equivalent experience.
• 1-2 years of Medical Receptionist Experience.
• 1-2 years of experience with insurance verification.

Nice To Haves

• Bilingual is a plus

Responsibilities

• Greets patients and visitors in a prompt, courteous and helpful manner.
• Checks patients in and out, verifying current information and obtaining up-dated information and paperwork when necessary.
• Scans patient insurance cards and documentation into the EMR system.
• Collects the required payment, issues an appropriate receipt, and applies copay or co-insurance payments received to the patient’s account.
• Balances the charges and fees incurred in the office and prepares the deposit daily.
• Schedules any follow-up appointments.
• Helps in answering the back line, screens calls, takes messages, and effectively shares information with patients, their families, and referring physician’s offices.
• Interacts with clinical staff in order to coordinate patient care and work flow of the clinic.
• Maintains work area and reception area in a neat and orderly manner at all times.
• Prints and distributes faxes and mail.

Benefits

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
• Employee Assistance Program (EAP): Employer-paid support for life’s challenges
• Up to 2 weeks of PTO starting out. (Increases with tenure)
• 7 paid holidays + 2 floating holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED