Patient Access Rep - Outpt. Reg. - Per Diem

Trinity Health • Fort Lauderdale, FL

3d • Onsite

About The Position

This role is responsible for registering patients by obtaining necessary and accurate financial and demographic information. The position involves receiving, investigating, and responding to various inquiries in a pleasant and helpful manner. Key duties include determining the financial status of the patient or guarantor, completing all financial/insurance related functions and signatures, communicating with third-party payors to obtain insurance benefits and authorizations, collecting money due from patients, completing necessary reports, and communicating with various departments such as Case Management, Patient Financial Services, and the Self/Pay/Medicaid eligibility Team.

Requirements

• High school diploma or GED required
• Must possess excellent customer service, communication and organizational skills and the ability to multi-task
• CRCR (Certified Revenue Cycle Representative) certification within 1 year of employment

Nice To Haves

• Associate's degree preferred or process of obtaining one

Responsibilities

• Register patients by obtaining necessary and accurate financial and demographic information.
• Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.
• Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.
• Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.
• Collect money due from patient at admission, or in ER setting, prior to discharge.
• Complete all necessary reports.
• Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.

Benefits

• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.
• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
• Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED