Patient Access Rep - Outpt. Reg. - Per Diem
About The Position
The Patient Access Representative registers patients by collecting accurate financial and demographic information. The role responds to inquiries in a pleasant and helpful manner, determines patients’ or guarantors’ financial status, and completes financial and insurance functions and required signatures. It also involves communicating with third-party payors, obtaining insurance benefits and authorizations, collecting payments, completing reports, and coordinating with internal departments as needed. Hours of operation are Monday through Friday, 5 a.m. to 8 p.m., and Saturday and Sunday, 7:30 a.m. to 4 p.m. The schedule consists of variable shifts within these hours, and flexibility is necessary. This is a per diem, part-time position.
Requirements
- High school diploma or GED.
- Excellent customer service, communication, and organizational skills, with the ability to multitask.
- Obtain CRCR (Certified Revenue Cycle Representative) certification within one year of employment.
Nice To Haves
- Associate's degree, or be in the process of obtaining one.
Responsibilities
- Register patients by obtaining accurate financial and demographic information.
- Receive, investigate, and respond to inquiries and questions in a pleasant and helpful manner.
- Determine the financial status of patients or guarantors and complete financial and insurance-related functions and signatures.
- Communicate with third-party payors, obtain insurance benefits, and obtain insurance authorizations.
- Collect payments due from patients at admission or, in an emergency room setting, before discharge.
- Complete necessary reports.
- Communicate with Case Management, Patient Financial Services, the Self/Pay/Medicaid eligibility team, and other departments when appropriate.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
