Patient Access Rep. - FT & Per Diem

Trinity Health • Fort Lauderdale, FL

2d • Onsite

About The Position

This role involves patient registration in various areas including ER Registration, Outpatient Registration, Ambulatory Care Center, and The Women's Center. ER Registration positions have 12-hour shifts, while other areas have 8-hour shifts. Some weekend availability and schedule flexibility are required.

Requirements

• High school diploma or GED required
• Must possess excellent customer service, communication and organizational skills and the ability to multi-task

Nice To Haves

• Associate's degree preferred or process of obtaining one
• Certified Patient Account Technician CPAT preferred

Responsibilities

• Register patients by obtaining necessary and accurate financial and demographic information.
• Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.
• Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.
• Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.
• Collect money due from patient at admission, or in ER setting, prior to discharge.
• Complete all necessary reports.
• Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.

Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
• Comprehensive benefits that start on your first day of work
• Retirement savings program with employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED