Patient Access Rep

Catholic Health • Port Jefferson, NY

9h • Onsite

About The Position

At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence-based practice to improve outcomes – to every patient, every time. We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island’s Top Workplace. St. Charles Hospital is a proud member of Catholic Health and has served the residents of the Three Village area for more than 110 years. St. Charles is renowned for its outstanding customer service and scored as one of the top hospitals on Long Island in the delivery of high quality care. This non-profit hospital features three centers of excellence: Maternal/Child services, Orthopedics and Rehabilitation. St. Charles also offers services in general surgery, colon/rectal surgery, bariatric surgery, neurosurgery, ENT, pediatrics, diagnostic imaging, emergency medicine, epilepsy, stroke care, Female Pelvic Floor Disorders Center, and a nationally accredited Sleep Disorders Center.

Requirements

• High School Diploma or equivalent.
• Minimum of one year of experience in Revenue Cycle Management or Patient Access Services functions.
• Understanding of insurance, pre-certification requirements and medical terminology.
• Strong computer skills.
• Customer focus with strong interpersonal skills.
• Problem-solving skills.
• Ability to handle confidentiality appropriately.
• Demonstrate professionalism.
• Strong written and verbal communication skills.
• Ability to multi-task.

Responsibilities

• Perform patient registration and scheduling.
• Verify insurance eligibility and benefits.
• Obtain pre-authorizations and pre-certifications.
• Collect patient co-pays and deductibles.
• Provide excellent customer service to patients and visitors.
• Maintain patient confidentiality.
• Handle multi-line phone systems.
• Assist with other administrative tasks as needed.

Benefits

• Generous benefits packages
• Generous tuition assistance
• Defined benefit pension plan
• Culture that supports professional and educational growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED