Patient Access Rep- PRN- Radiology

JPS Health Network • Fort Worth, TX

1d • Onsite

About The Position

The Patient Access Rep - Radiology is responsible for patient reception, scheduling and data entry, film and CD handling, and obtaining medical records. This role acts as the initial contact with patients, whether in person or by phone, greeting staff, patients, and visitors, and serving as a general information source at the radiology front desk. The position involves obtaining all necessary demographic and clinical information, processing patient data entry for accurate scheduling and reception, and scheduling patients via telephone. It also includes obtaining clinical history, ensuring the accuracy and completeness of patient forms, and confirming appointments by phone the day before the visit. The role requires answering telephones, relaying messages, distributing faxes, answering general questions about radiographic examinations, and ensuring waiting areas are presentable. Additionally, the Patient Access Rep participates in quality improvement activities, obtains outside films and CDs from other facilities as needed, and performs other related duties as assigned.

Requirements

• High School diploma, GED or equivalent.

Nice To Haves

• 1 plus years of experience in a medical setting.
• Bilingual preferred.

Responsibilities

• Acts as initial contact with the patient by telephone or in person; greets staff, patients, and visitors; serves as general information source at radiology front desk as required.
• Obtains all necessary demographic and clinical information and processes patient data entry required to ensure accuracy in patient scheduling and reception.
• Schedules patients via telephone, obtains clinical history, ensures accuracy and completeness of forms filled out by patient and confirms patient appointments via telephone the day before their visit.
• Answers the telephone, takes and relays messages to the appropriate person in the department.
• Distributes fax documents as appropriate.
• Answers general questions concerning radiographic examinations.
• Ensures the waiting areas are presentable to the public.
• Alerts housekeeping as to the need for attention.
• Participates with other patient scheduling employees and other departments in continuous quality improvement activities benefiting the District as a whole.
• Obtains outside films and CDs from other facilities as needed.
• Performs other related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED