Patient Access Rep Lead, Marshall Medical Centers North, ER, Full time, Shift varies
HH Health System•Guntersville, AL
•Onsite
About The Position
A Lead Patient Access clerk is a specialized health care professional who is responsible for maintaining and leading patient intake areas as assigned. Able to obtain information to ensure proper billing of patient account as well as a means of contacting the patient in regards to their treatment and/or billing issues. Responsibilities also include customer service, cashier services, explanation of insurance benefits, and daily reports. Lead Patient Access Clerk should be knowledgeable in process and procedure for particular area as assigned.
Requirements
- Basic Computer Skills
- Typing
- Customer Service
- Leadership skills
Nice To Haves
- Customer Service
- Communication
- Computer Data Entry
- Collections
- Multi-tasking
- Use of Internet
- Teamwork
Responsibilities
- Maintaining and leading patient intake areas as assigned.
- Obtaining information to ensure proper billing of patient accounts.
- Contacting patients regarding treatment and/or billing issues.
- Providing customer service.
- Performing cashier services.
- Explaining insurance benefits.
- Generating daily reports.
- Being knowledgeable in process and procedure for particular area as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
