Patient Access Rep III- Admitting (Part-Time, PMs)

Enloe HealthChico, CA
Onsite

About The Position

The Patient Access Representative III is assigned to the Emergency Department and is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for treatment. The Incumbent is responsible for the provision of routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center, which is to improve the quality of your life through patient centered care. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Requirements

  • Competency as Patient Access Representative I or II at Enloe Medical Center OR 6 months in a hospital patient registration position OR 2 years patient registration experience in a doctor’s office or medical setting
  • Excellent customer service skills.
  • Proficient in Microsoft Office (Word/Excel/Outlook).
  • Positive, professional and effective interpersonal relations with patients, public, physicians, and staff.
  • Ability to work in a multidisciplinary team environment.
  • Ability to communicate with patients and families during time of emotional and physical stress.
  • Sensitivity and compassion for the hospitalized patient and family.
  • Ability to work in a fast-paced environment.
  • Ability to expedite registration activities to support clinical operational needs in emergent situations.
  • Maintain all protected patient information in strict confidence.
  • High ethical standards and compliance with applicable State and Federal regulatory requirements.
  • Competency in performance of job duties in accordance with department standards.
  • Ability to follow instructions, work quickly and accurately in a fast-paced environment.
  • Ability to organize and prioritize assignments.
  • Reliability and dependability by reporting to work as scheduled.
  • Ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change.
  • Able to fulfill the essential functions of the position.

Responsibilities

  • Accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for treatment.
  • Provide routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction.
  • Promote teamwork.
  • Further the mission of Enloe Medical Center by improving the quality of life through patient-centered care.
  • Consistently demonstrate the core values of Enloe Medical Center.
  • Perform duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Benefits

  • $0 premium medical plan to include vision insurance
  • Prescription and dental group insurance
  • Retirement with employer match
  • Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
  • Extended Sick Leave
  • Flexible Spending Accounts for unreimbursed medical expenses and dependent care
  • Employee Assistance Program
  • Educational Assistance
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