Patient Access Rep II - Clinic

CommonSpirit HealthBryan, TX
Onsite

About The Position

This position is responsible for identifying and collecting patient financial obligation for the duration of stay as well as verifying the eligibility/benefits information for the patient's visit. This position will also determine eligibility for the hospital's various financial assistance programs. Performs collection functions and financial assistance for payment methods Conducts interviews with patients and/or family members Collect and/or negotiate point of service payments or link to financial assistance programs Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures

Requirements

  • High School Graduate general studies or High School GED general studies
  • One (1) year of experience

Responsibilities

  • Identifying and collecting patient financial obligation for the duration of stay
  • Verifying the eligibility/benefits information for the patient's visit
  • Determining eligibility for the hospital's various financial assistance programs
  • Performs collection functions and financial assistance for payment methods
  • Conducts interviews with patients and/or family members
  • Collect and/or negotiate point of service payments or link to financial assistance programs
  • Articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff
  • Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures
  • Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures
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