Patient Access Rep I, Days - Valley Baptist
About The Position
Responsible for leading all daily Patient Access operations. Assists in preparation for both short and long range planning recommendations for all Registration Process areas including: pre-service and point-of-service financial clearance activities and Patient Access functions. Actively practice budget/cost management. Develop and implement action plans as identified. Manages all operational metrics to ensure the department meets client and Conifer goals including, but not limited to Service Level Agreements and budgetary guidelines. Consistently manages staffing activities in areas of responsibility. This includes documentation and identification of needs, selection of staff, wage/salary activities, orientation and training. Grow/Mentor supervisors and ensure staff engagement and commitment to strategy, mission and goals. Communicate proactively and positively with direct supervisor to ensure personal growth in knowledge and skill set. Enforces departmental policies, practices, procedures and work rules in accordance with approved hospital policies and assists in the development of new policies according to hospital and corporate guidelines. Consistently communicates appropriate information to staff and provides feedback to Director and CFO. Communicates deficits and problems to supervisor with recommended solutions for improvements.
Requirements
- Spanish Bilingual Required
- Excellent interpersonal and organizational skills
- Demonstrated leadership and management abilities
- Thorough knowledge of computer systems in Health Care Information System
- Clear understanding of Revenue Cycle Management and Regulatory Agencies required
- Ability to receive andзів express detailed information through oral and written communications.
- Strong knowledge and ability to drive operational metrics.
- High School Diploma or equivalent.
- Extensive knowledge of relationship between Admitting, Clinical Areas, Financial Areas, and pre-service and point-of-service financial clearance activities.
Nice To Haves
- College degree preferred.
- 3-5 years of Health Care Supervisory experience preferred.
Responsibilities
- Lead all daily Patient Access operations.
- Assist in preparation for short and long range planning recommendations for all Registration Process areas.
- Manage pre-service and point-of-service financial clearance activities and Patient Access functions.
- Practice budget/cost management.
- Develop and implement action plans.
- Manage all operational metrics to ensure the department meets client and Conifer goals.
- Manage staffing activities including documentation, identification of needs, selection of staff, wage/salary activities, orientation and training.
- Grow and mentor supervisors.
- Ensure staff engagement and commitment to strategy, mission and goals.
- Communicate proactively and positively with direct supervisor.
- Enforce departmental policies, practices, procedures and work rules.
- Assist in the development of new policies.
- Communicate appropriate information to staff and provide feedback to Director and CFO.
- Communicate deficits and problems to supervisor with recommended solutions.
Benefits
- Must be available to work hours and days as needed based on departmental/system demands
- Must be “on-call” as needed
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
