Pat Access Rep I, Full Time, Delafield
Children's Wisconsin•Delafield, WI
•Onsite
About The Position
Join a team that makes every family feel supported from the moment they walk in. As a Patient Access Representative, you’ll play a key role in creating a positive experience for children and their families during some of their most important moments. Your work ensures that every patient is registered accurately and compassionately — setting the stage for excellent care.
Requirements
- High School Diploma, GED, or HSED.
- At least 1 year of customer service experience.
- Strong multitasking, organizational, and problem‑solving skills.
- Comfort with computers, Microsoft Windows, and basic troubleshooting.
- A calm, positive presence even on busy days.
- A commitment to our mission, values, and the families we serve.
Responsibilities
- Welcome patients and families with warmth, professionalism, and empathy.
- Gather and verify demographic and insurance information with accuracy and care.
- Complete patient registrations following established guidelines.
- Help prevent billing delays by ensuring clean, error‑free accounts.
- Maintain fast, precise data entry in a busy, fast‑moving environment.
- Collaborate with a supportive team while also working independently.
- Provide age‑appropriate service to the diverse patient population we serve.
Benefits
- We treat everyone with dignity, respect, and fairness.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
