Part Time Patient Access Rep I

Trinity Health•MMCIA - MercyOne Des Moines Medical Center Central IA, IA

11d•Onsite

About The Position

The Patient Access Rep I is responsible for researching, collecting, and analyzing information. They will identify opportunities, develop solutions, and lead through resolution. This role collaborates on performance improvement activities as indicated by outcomes in program efficiency and patient experience. The Patient Access Rep I is responsible for the distribution of analytical reports. They will utilize multiple system applications to perform analysis, create reports, and develop educational materials. This role incorporates basic knowledge of Trinity Health policies, practices, and processes to ensure quality, confidentiality, and safety are prioritized. The Patient Access Rep I demonstrates knowledge of departmental processes and procedures and the ability to readily acquire new knowledge. They will research and compile information to support ad-hoc operational projects and initiatives. Synthesizing and analyzing data, they will provide detailed summaries including graphical data presentations illustrating trends and recommending practical options or solutions while considering the impact on business strategy and supporting leadership decision making. They will leverage program and operational data and measurements to define and demonstrate progress, ROI, and impacts. The Patient Access Rep I will maintain a working knowledge of applicable federal, state, and local laws/regulations, Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies, procedures, and guidelines in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior and safe work practices.

Requirements

High school diploma or equivalent.
HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Nice To Haves

Medical terminology required & knowledge of diagnostic & procedural coding
Insurance verification with the ability to explain benefits, secure necessary authorizations

Responsibilities

Researches, collects & analyzes information.
Identifies opportunities, develops solutions, & leads through resolution.
Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
Responsible for distribution of analytical reports.
Utilizes multiple system applications to perform analysis, create reports & develop educational materials.
Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
Research & compiles information to support ad-hoc operational projects & initiatives.
Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.