Centerville Patient Access Rep I - PRN

Trinity Health•Central City, IA

10d•Onsite

About The Position

This role involves researching, collecting, and analyzing information to identify opportunities and develop solutions. The position collaborates on performance improvement activities and is responsible for the distribution of analytical reports. It requires utilizing multiple system applications for analysis, report creation, and developing educational materials, while incorporating basic knowledge of Trinity Health policies, practices, and processes to ensure quality, confidentiality, and safety are prioritized. The role also demands a strong understanding of departmental processes and procedures, with the ability to readily acquire new knowledge.

Requirements

High school diploma or equivalent.
HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.
Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.
Use a computer / other technology.
Sit with the ability to vary / adjust physical position or activity.
Maintain a safe working environment & use available personal protective equipment (PPE).
Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.
Ability to provide assistance in the event of an emergency.

Nice To Haves

Medical terminology required & knowledge of diagnostic & procedural coding
Insurance verification with the ability to explain benefits, secure necessary authorizations

Responsibilities

Researches, collects & analyzes information.
Identifies opportunities, develops solutions, & leads through resolution.
Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
Responsible for distribution of analytical reports.
Utilizes multiple system applications to perform analysis, create reports & develop educational materials.
Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
Research & compiles information to support ad-hoc operational projects & initiatives.
Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.