Patient Access Rep ER

Huntsville Hospital Health System•Huntsville, AL

1d•Onsite

About The Position

Greets the public, patients, and families. Obtains and enters demographic, financial and registration information for all patient types. Handles all customer service issues in a customer friendly manner. Must collect required fees from patients or authorized representatives. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call. This is an administrative job.

Requirements

High School/GED required.
Two to three years of customer service/public relations experience preferred.
Two to three years computer experience preferred.
Excellent verbal and written skills required.
Must possess ability to work in a fast-paced environment with a positive attitude.
Must demonstrate effective time management skills.
Must demonstrate efficiency and organizational skills with the ability to multitask.

Nice To Haves

Post-secondary education preferred.
Will consider one year of previous work experience in other fields.

Responsibilities

Greet the public, patients, and families.
Obtain and enter demographic, financial and registration information for all patient types.
Handle all customer service issues in a customer friendly manner.
Collect required fees from patients or authorized representatives.
Be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call.

Benefits

Medical
Dental
Vision
Life insurance
Flexible spending
Short term and long term disability
Several retirement account options with 401K organization match
Nurse residency program
Tuition assistance
Student loan reimbursement
On-site training and education opportunities
Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more