Patient Access - Rehab Scheduling (PAS)

Cuyuna Regional Medical Center•Crosby, MN

17h•Onsite

About The Position

The Patient Access Specialist-Scheduling-Rehab role centers on deftly coordinating patient appointments, ensuring each is scheduled according to specific guidelines and preferences which involves understanding clinic operations and provider requirements. The position requires handling sensitive patient information with discretion, maintaining accurate electronic medical records and processing necessary documentation. Challenges include multitasking effectively across various roles, such as confirming insurance details and managing patient registrations, while delivering high-quality customer service. This role acts as a crucial liaison among patients, healthcare providers, and other clinic departments to facilitate seamless communication and coordination of care. The work environment necessitates the ability to adapt to potentially stressful situations, exercising judgement and flexibility. In Rehab Administration at CRMC, we ensure that every patient’s rehabilitation journey is seamless, efficient, and effective. From coordinating therapy schedules to managing compliance and optimizing patient flow, our team plays a vital role in supporting therapists and ensuring patients receive timely, high-quality care. What makes Rehabilitation Services at Cuyuna Regional Medical Center unique is our collaborative, whole-person approach. Our team has the ability to work independently and within a group, the skills to practice freely and still be accountable, and the opportunity to develop collaborative relationships with other providers on campus. Here at CRMC, you’ll help people reclaim their independence, rediscover their strength, and redefine what’s possible.

Requirements

Successful completion of data entry and general clerical standards as administered by Cuyuna Regional Medical Center Human Resources Staff
Excellent communicator with strong interpersonal skills
Customer service focused and professional
Detail-oriented with accurate data entry skills
Resilient and adaptable multitasker
Discreet with sensitive patient information
Familiar with medical terminology and systems
Resourceful with strong problem-solving ability

Nice To Haves

Completion of Health Care Administrative Specialist or similar program or comparable experience in a health care facility
High School Diploma or equivalent

Responsibilities

Deftly coordinating patient appointments, ensuring each is scheduled according to specific guidelines and preferences.
Understanding clinic operations and provider requirements.
Handling sensitive patient information with discretion.
Maintaining accurate electronic medical records and processing necessary documentation.
Multitasking effectively across various roles, such as confirming insurance details and managing patient registrations.
Delivering high-quality customer service.
Acting as a crucial liaison among patients, healthcare providers, and other clinic departments to facilitate seamless communication and coordination of care.
Adapting to potentially stressful situations, exercising judgement and flexibility.
Coordinating therapy schedules.
Managing compliance.
Optimizing patient flow.
Supporting therapists.
Ensuring patients receive timely, high-quality care.