Patient Access - Registration (PAS)

CUYUNA REGIONAL MEDICAL CENTER•Crosby, MN

1d•$20 - $25•Onsite

About The Position

Join Cuyuna Regional Medical Center (CRMC), a community-dedicated healthcare organization providing compassionate, high-quality care for over 60 years. The Patient Access Specialist-Registration role is crucial for empowering patient care through effective registration and communication. This position primarily involves accurately and efficiently processing patient registrations, ensuring all pertinent data is collected at the point of entry. It requires constant engagement with patients and their representatives, handling sensitive information with discretion, and adhering to privacy protocols. Challenges include navigating high-stress situations and managing complex data under tight deadlines. The specialist collaborates closely with billing, coding, and other registration staff to enhance accuracy and address discrepancies. A typical day involves multitasking between direct patient interactions, document management, and intra-departmental communication, all aimed at maximizing operational efficiency and patient satisfaction. In the Hospital Admitting department, the team serves as the first point of contact, ensuring every patient encounter is smooth, accurate, and stress-free, setting the tone for the patient’s entire healthcare journey. The department thrives in a fast-paced, ever-changing environment, navigating insurance verifications, scheduling changes, and unexpected patient needs while providing compassionate customer service. The team values a positive attitude, teamwork, and flexibility, fostering a strong sense of family among coworkers to ensure patient needs come first.

Requirements

Successful completion of data entry and clerical assessments administered by Cuyuna Regional Medical Center Staff

Nice To Haves

Ability to work independently
Excellent communicator with strong interpersonal skills
Customer service focused and professional
Detail-oriented with accurate data entry skills
Resilient and adaptable multitasker
Discreet with sensitive patient information
Familiar with medical terminology and systems
Resourceful with strong problem-solving ability

Responsibilities

Process patient registrations accurately and efficiently
Ensure all pertinent data is collected at the point of entry
Engage constantly with patients and their representatives
Handle sensitive information with discretion and adhere to privacy protocols
Navigate high-stress situations
Manage complex data under tight deadlines
Collaborate closely with billing, coding, and other registration staff to enhance registration accuracy and address discrepancies
Multitask between direct patient interactions, document management, and intra-departmental communication
Ensure every patient encounter is smooth, accurate, and stress-free
Set the tone for the patient’s entire healthcare journey
Navigate insurance verifications, scheduling changes, and unexpected patient needs
Provide compassionate customer service